Privacy Policy
Controller
Thierry Durand SAS, a privately owned company incorporated in France, registered office at 58 rue de Bel-Air – 37390 Mettray, France.
Email: moc.pxe-bme@tcatnoc
What we collect
Contact forms
When you use a contact form, we collect your name, email address, company and the content of your message. We may also collect technical data needed for security and anti-spam purposes, such as IP address and user agent.
Newsletter subscription
When you subscribe to our newsletter, we collect your email address and, if provided, your first and last name. We also collect technical data related to the subscription and confirmation process, such as date, time and IP address, in order to record your consent.
Purpose and legal basis
Contact forms
We process your data to respond to your enquiry and to follow up on your request.
Legal basis: performance of pre-contractual steps and our legitimate interests in running our business and answering prospective clients.
Newsletter
We process your data to send you our newsletter and information related to our activities and services.
Legal basis: your explicit consent, collected through a double opt-in process.
You can withdraw your consent at any time by using the unsubscribe link included in every newsletter.
Cookies
This website uses only strictly necessary technical cookies required for security and proper operation of forms.
No analytics, advertising or tracking cookies are used.
How we process your data
Contact forms
Your message is transmitted by email to our staff. It is not stored in the website database. Service providers that operate our hosting, email routing and anti-spam tools may process your data on our behalf under data processing agreements.
Newsletter
Newsletter subscriptions and mailings are managed using Brevo (Sendinblue), acting as a data processor on our behalf. Brevo stores subscriber data and consent logs in accordance with applicable data protection laws.
Retention
Contact forms
We keep enquiry emails in our mailbox for up to 12 months, or longer if needed for an ongoing project or legal obligation, then we delete them.
Newsletter
We keep your newsletter subscription data for as long as you remain subscribed. When you unsubscribe, your data is deleted or anonymised within a reasonable period.
Your rights
You can request access, correction, deletion, restriction, objection and portability where applicable. You can also lodge a complaint with the CNIL in France.
Security
Transport encryption is used when data is sent to us. Access to personal data is restricted to authorised personnel.
No automated decisions
We do not use automated decision-making or profiling that produces legal or significant effects on you.
Contact
To exercise your rights or ask a question about personal data, write to moc.pxe-bme@tcatnoc.
Last updated
30 January 2026